"The Company" collects personal information when someone registers to become a member of the SENSES-CLUB.COM. panel. Any participation in our surveys is based on volunteering. After registration, we ask the SENSES-CLUB.COM members to provide us with more detailed personal information in order to be able to invite them to appropriate surveys. To become a member of the panel, we ask you to fill out one registration questionnaire, which collects personal and general information on your consumer habits. We ask for your e-mail address to send you invitations to participate in future surveys. Other information that we collect, such as your name, address, sex, and date of birth, are used to match you with appropriate market surveys. Your date of birth is used to automatically update your age in order to match you to marketing groups based around age. We ask for this information in order to evaluate your eligibility for certain surveys. All electronic mail from the SENSES-CLUB.COM panel will be sent to the main e-mail address that you provided when registering. When you become a part of the SENSES-CLUB.COM panel, your information (name, address, city, country, and postal code) will also be used as a part of our loyalty program. If you want to convert your points into rewards or if you win a physical prize during a game, this information is necessary in order for us to send your prize to the correct address. From time to time, we call upon a third party to issue checks or take care of sending the prizes. Your personal information will be used only for these purposes.
In some circumstances, "The Company" may ask you to transmit sensitive personal information. If the law does not authorize us to process this information directly, we will ask you for your consent beforehand. In general, sensitive data that could be collected by "The Company" may deal with: your racial or ethnic origin, your political opinion, your physical or mental health, and your sex life. This information is not shared with any third party, except in accordance with legal obligations and activity transfers made by "The Company" or Toluna.
Please be aware that any personal information which you choose to make public on the site or within the community (through a public message on your wall, an opinion, a discussion, or any other publication on our forum or public space) may be read, collected, or exploited by other users and used in order to send you unsolicited messages. We decline any responsibility for the personal information which you choose to submit or make public. In addition, we decline any responsibility for the content that you communicate publicly on the site and that is accessible through Internet search engines.
To request the removal of your personal information from our blog or community forum, contact us at the address ARGENTEUIL.PANELCONSUMER@GIVAUDAN.COM. In exceptional cases, we may be unable to remove your personal information, in which case we will notify you and provide you with the reason why.
Use of the Information
"The Company" does not sell nor transfer personal information collected from its panel members or from people taking part in surveys. The information that identifies you personally is only sent with your prior authorization and on a case-by-case basis, except for limited exceptions specified below. If you are a member of the SENSES-CLUB.COM panel, your information is stored in our proprietary databased used to determine the profiles for the specific surveys which we are conducting. If we think that your profile matches that of a potential candidate for a survey, we send an e-mail invitation informing you of this possibility. From time to time, "The Company" may use third party software to manage mailing lists and to send e-mails, and it may call upon third party list management providers to contact the members of our panels, or to verify the accuracy of the personal information that you have provided. We may call upon third party companies to request data which they have on you, and add this data to your demographic profile. In such cases, only the minimum amount of information is transferred to these third party companies in order to allow them to perform the actions specified in our name. We may also transfer your information to our service providers, for example, in order to send you a prize that you have won, or other rewards, in exchange for your participation to our panel.
Your information may be transferred to the United States on the Toluna company servers for hosting purposes. This is a country which does not offer an adequate level of protection. To secure this transfer, Toluna certifies that it adheres to the "Safe Harbor" program established by the Department of Commerce of the United States with the European Union on the one hand, and Switzerland on the other hand. This program regulates the collection, use, and retention of personal data coming from European Union member countries and from Switzerland, respectively. Toluna certifies that it adheres to the confidentiality principles of the "Safe Harbor" program with regards to the notices, choices, onward transfer, security, and integrity of the data, as well as to the access and application of the rules. For more information on the "Safe Harbor" program and to view Toluna's certification, please visit the website: http://www.export.gov/safeharbor.
We strive to maintain the confidentiality of your data. Nonetheless, we may be called to disclose your personal information when we believe in good faith that such action is necessary to comply with a legal proceeding, court order, or if it seems to us necessary to investigate, prevent, or fight against illegal activities, suspected cases of fraud, situations involving potential threats against the physical security of persons, breaches to the General Conditions of the SENSES-CLUB.COM website, or under any other legal obligation.
One or more "cookies" will be placed on the hard drive of the computer used by visitors to the site, panel members, and people participating in a survey. In this way, participants can be recognized when they connect to the site in order to manage their activities and sessions more effectively. Toluna and "The Company" use, in particular, Google Analytics cookies to create statistics (pages viewed, date and time of visits, etc.) and offer surveys matching the interests of each participant. This does not affect your computer performance, and is only designed to allow you to receive more relevant surveys that match your interests.
Only information collected by the cookies, as described in this section of our policy regarding the protection of privacy, is automatically collected from users of the site. The personal information of visits to the website that we collect are only available to "The Company" and Toluna.
By continuing to browse the site, all visitors authorize the installation of the cookies, as well as their use by Toluna and "The Company" and their commercial partners. Cookies expire after one year.
Users of the site may deactivate the installation of the "cookies" or remove the installed cookies. All that is necessary is to change the settings of the web browser by clicking on the help section and following the instructions. You will find more information on how to manage cookies on this page:
Local shared objects:
To improve your panel member experience and increase y our chances of participating in surveys, Toluna and "The Company" may install an application on your computer that collects limited data on the websites visited and the advertisements displayed during your Internet browsing. The application consists of an HTML cookie and a local shared object (LSO).
The application notifies you when you visit a Web site that uses a participatory web-based advertising network. The signal from the application identifies tags contained in certain online advertisements. It informs us when you interact with such advertisements, thus allowing us to send you more relevant surveys. This does not affect your computer performance, and is only designed to allow you to receive more relevant surveys that match your interests.
In addition, it will be possible for "The Company" and Toluna to determine on which site a given advertisement was viewed. "The Company" and Toluna only collect a limited amount of information that does not allow for personal identification, and which includes certain demographic information and a coded user identification number in order for your personal information not to be associated with your navigation data. Furthermore, in case of transfer of activities (merger or sale of "The Company" and/or of Toluna), all anonymous data collected by the application may be disclosed to third parties in accordance with applicable law.
Local shared objects are different from browser cookies in terms of the amount, type, and storing method of the data. Cookie management tools provided by your browser, as well as the many anti-spyware applications do not remove Flash cookies, and "private browsing" in your browser does not prevent their transfer to your computer. However, you can manage the confidentiality and storing parameters for local shared objects or fully disable their use by visiting the Macromedia website, the editor of Flash Player, at the following address: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html Please note that a local shared object may restore a deleted HTML cookie to enable the application to function properly.
If in the future you change your mind about participating in our program, please contact: ARGENTEUIL.PANELCONSUMER@GIVAUDAN.COM.
We will record your choice not to activate the software. We use every effort to secure your data, with all the technical, physical, and administrative safeguards. For example, all of our storage servers are protected by firewalls.
"The Company" makes every effort to ensure that the technology is safe, secure, and does not cause unacceptable risks to privacy or data security.
If "The Company" learns of or discovers unethical conduct in relation with the use of the technology, or that this technology is used in a manner incompatible with the statements and/or information sent by "The Company" to respondents, or that applicable laws and codes are being infringed upon, "The Company" will take immediate action to block such unethical conduct to ensure proper management of the technology.
Access to your information: updating, correcting, and deleting information
According to the law, you may exercise the right to access, modify, rectify, and delete your data. You may also oppose the processing of your data for legitimate reasons. To exercise these rights, you can contact us at the address: ARGENTEUIL.PANELCONSUMER@GIVAUDAN.COM.
Our website features a members' area where you can correct or update the information on your registration, or cancel your registration. If you cancel your registration from the panel to which you are a member, all of your profile information will be permanently deleted, but may continue to be stored in our backup databases. In such case, it will not be used for commercial purposes. Please note that, in most cases, 2 to 3 working days may be necessary for your information to be fully deleted from our records. Nonetheless, expect up to fifteen days for this operation to take place.
Our website features an area in which you can correct or modify the information which you provided during your registration; you can cancel your registration by contacting us by e-mail at the address ARGENTEUIL.PANELCONSUMER@GIVAUDAN.COM or by clicking on the "cancel registration" link located on the site.
By becoming a member of the SENSES-CLUB.COM panel, you agree to receive e-mails inviting you to participate in surveys which, in our opinion, seem to match your experiences and your lifestyle. From time to time, we will also send you newsletters about new features or games on our site. You may update the information on your registration at any time. Please consult the "correction/update policy" below.
If you would like to correct the information in your profile or update your data, you can do it automatically by clicking on "account" in the menu "Welcome [user name]". By following the information provided, your information will be automatically put in our data base.
If you would like to correct/update the information on your profile, you can do so automatically once you are connected on the profile page.
If you wish to cancel your registration with the SENSES-CLUB.COM panel or ask us not to process your personal data anymore, you can automatically terminate your registration by clicking on the link located at the bottom of the home page, or by contacting us at the address: ARGENTEUIL.PANELCONSUMER@GIVAUDAN.COM. By following the appropriate indications, your file will be marked as unsubscribed, and you will no longer receive communications from the SENSES-CLUB.COM panel.
By following the appropriate indications, your file will be classified as "non-registered" and you will no longer receive communications from "The Company." In addition, you will lose the account balance not spent at the time of your cancellation of registration. In most cases, 2 to 3 days are necessary for this change to take effect.
You should nonetheless expect up to 2 full weeks before your status is finalized. Meanwhile, you may continue to receive e-mails from us. Links to our e-mail address are available on the website in order for you to be able to contact us directly with any questions or concerns. We read every e-mail which we receive and respond to them individually in a period of 2 to 3 business days.
We will keep your information as long as your account is active or as long as it will prove necessary for the provision of your services. We will store and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our commitments.
Policy on winners and privacy protection guarantee
Notification of changes
Social media widgets
You may be able to connect to our site using registration services such as Facebook Connect, or those of an Open ID provider. These services authenticate your identity and allow you to share with us some personal information, such as your name and e-mail address in order to pre-populate our registration form. Services such as Facebook Connect give you the ability to display on your profile page some information about your activities in this website in order to share them with other members of your network.
We may divulge your personal information if required by law, or if such disclosure is necessary to comply with laws or with an instructed legal proceeding on our website.
Confidentiality of children
"The Company" does not knowingly collect information about children (under 18 years of age) without the permission of their parents or their legal guardian.
1 bis rue Collange
E-mail address: ARGENTEUIL.PANELCONSUMER@GIVAUDAN.COM